[Troubleshooting] Zenfone can't Connect to WiFi

Check the Wireless Network Connection

Whether other devices can be connected to the same diagnostic wireless network, to ensure the normal operation of the wireless network, the wireless base station or check the set value

Check hibernation remains set Wi-Fi connection

Because Wi-Fi hibernation, may cause wireless network disconnection, adjust the settings for this feature allows you to wake up a Wi-Fi connection

[Settings] >> [Wi-Fi] >> [Menu] >> [Advanced] >> Click [remain dormant Wi-Fi connection] >> select [forever Connection] continued to make Wi-Fi connection line

Save and exit this screen, your Wi-Fi connection will continue

Check the signal strength of the wireless network

Effectiveness depends on the strength of the wireless network signal, you must connect the wireless network with better signal

Wireless signal icon at the top notification bar

Try to open / close the Wi-Fi on the device

First, turn off Wi-Fi, [set] >> [Wi-Fi] >> [Close Wi-Fi]

Then turn Wi-Fi, [set] >> [Wi-Fi] >> [open Wi-Fi]

Try to clear the Wi-Fi on the device

Clear Internet makes tablet / phone reset some settings

[Settings] >> [Wi-Fi] >> long pressed [wireless network name (SSID)] for about two seconds >> Select [Clear Internet] >> After hearing such as Wi-Fi off, and then reconnect to the wireless Internet

Try rebooting

Make sure your device has been updated to the latest firmware version

Select [Settings] >> [about] >> [System Update] >> [Check for Updates]

Try resetting your phone

Note: Perform reset your phone, all applications, settings, personal information will be removed reply to initialize

If the situation persists, the third-party software is more likely to affect the stability of the phone system, it is recommended to reset your device

[Settings] >> [Backup & Reset] >> [restore factory settings] >> [reset the phone]

Try to connect to other wireless networks

If the above steps do not solve your problem, we recommend that you connect to another available wireless networks, or even your network system vendor for technical support